Privacy Policy
Privacy Policy for Zella Bella
At Zella Bella, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from our store. Zella Bella is committed to maintaining the confidentiality and security of any information we collect and ensuring that you have control over your data.
Information We Collect
We may collect various types of personal information depending on how you interact with our website and services, including but not limited to:
- Personal Identification Information: Name, email address, phone number, billing and shipping address
- Payment Information: Credit or debit card details, PayPal account information, or other payment details required to complete your purchase
- Purchase History: Items you have purchased, order history, and preferences
- Usage Data: Information about how you use our website, including browsing history, the device used, and the pages you visit
- Communication Data: Any feedback, questions, or communications you send to us via email, phone, or live chat
How We Use Your Information
We collect and use your personal information for the following purposes:
- To Process Transactions: Your payment details and personal information are required to complete your order and deliver your products
- To Improve Our Website and Services: We analyze user behavior on our site to better understand how customers use our services and improve your shopping experience
- To Communicate with You: We may use your email or phone number to send you order confirmations, shipping updates, and respond to your inquiries
- Marketing and Promotions: With your consent, we may use your email to send you promotional offers, new product updates, and sales alerts. You can opt out of receiving these communications at any time
- To Prevent Fraud: We use your personal and payment information to detect and prevent fraudulent activities
Data Sharing and Disclosure
At Zella Bella, we do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with third-party companies that assist us in delivering our services, such as payment processors, shipping carriers, and IT service providers. These companies are only given the information necessary to perform their specific tasks and are bound by confidentiality agreements.
- Legal Compliance: We may be required to disclose your personal information to comply with applicable laws, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of Zella Bella's assets, your personal information may be transferred to the new owners as part of the transaction.
Data Security
We take the protection of your personal information seriously and use a variety of **security measures** to safeguard your data. These include:
- Encryption: All sensitive data, such as payment information, is encrypted using secure socket layer (SSL) technology during transmission.
- Secure Storage: Personal data is stored on secure servers with restricted access to prevent unauthorized use.
- Payment Processing: We use trusted third-party payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard) to process transactions securely.
Despite our best efforts, no system is completely foolproof, and we cannot guarantee absolute security. In the unlikely event of a data breach, we will notify affected customers promptly and take appropriate steps to mitigate the damage.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect data on how our website is used. Cookies are small text files stored on your device that help us:
- Remember your preferences and shopping cart contents
- Track user activity for website analytics
- Personalize content and advertisements based on your interests
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct any inaccuracies in your personal information.
- Deletion: You may request the deletion of your personal information, except in cases where we are required to retain it for legal or transactional reasons.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in any promotional email or contacting us directly.
If you wish to exercise any of these rights, please contact us at support@zellabella.com.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or external payment services. Zella Bella is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
Zella Bella reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. It is your responsibility to review this policy periodically to stay informed about any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Zella Bella Customer Support
Email: support@zellabella.com
Phone: 9870152855
We are committed to addressing your concerns and ensuring your privacy is protected while shopping at Zella Bella.
